Privacy Policy

NetWebMedia ("we", "us", "our") operates netwebmedia.com and related services. This policy explains what we collect, why, and your rights.

1. What we collect

• Information you give us: name, email, phone, company, role, message — via forms, calls, or emails.
• Usage data: pages visited, time on site, device type, referring URL, IP address (anonymized).
• Analytics: Google Analytics 4 (GA4 ID: G-V71R6PD7C0) with IP anonymization enabled. No cross-site tracking.
• Cookies: session cookies for login, analytics cookies. You can decline via your browser settings.

2. How we use it

• Respond to inquiries and deliver services you request.
• Improve the site and measure marketing effectiveness.
• Send transactional emails (order confirmations, service updates) and — only if you opt in — marketing emails you can unsubscribe from at any time.

3. What we don't do

• Sell your data to third parties. Never.
• Share your contact info with affiliates without your permission.
• Track you across other websites.

4. Who we share with

Only the service providers we need to run the business: Google Analytics, Mercado Pago (payments), email delivery (for transactional messages), cloud hosting. Each has their own privacy policy and GDPR-compliant data processing agreements where applicable.

5. Data retention

Contact form submissions: 3 years unless you ask us to delete sooner. Customer records: as long as the engagement is active, plus 7 years for tax/legal record-keeping. Analytics data: 14 months (GA4 default).

6. Your rights

• Access a copy of the data we hold about you.
• Correct inaccurate data.
• Delete your data (we'll keep only what's legally required).
• Opt out of marketing communications at any time.
• File a complaint with your local data protection authority.

7. Security

HTTPS/TLS site-wide, HSTS preloaded, bcrypt-hashed passwords, HTTP Basic Auth on admin surfaces. No payment card data stored on our servers — Mercado Pago handles all card handling.

8. Contact

Questions about this policy or your data? Email privacy@netwebmedia.com or use the contact form.

9. Changes to this policy

We'll update the "Last updated" date above and — for material changes — notify active clients by email.