Every Question,
Answered.

NetWebMedia is an AI-powered marketing agency serving businesses in the United States and Chile. We combine autonomous AI agents, human senior strategists, and a full-stack service suite — CRM, websites, short-form video, SEO, paid ads, social media, and fractional CMO — all under one monthly retainer.

Think of us as your entire marketing department, powered by AI, at a fraction of the cost of building it in-house.

Our clients range from startups and SMBs looking to grow fast, to established companies wanting to modernize their marketing stack. We work across industries — healthcare, real estate, e-commerce, professional services, restaurants, SaaS, and more.

Common profile: a business doing $500K–$10M+ in annual revenue that wants serious marketing without a $20K/mo agency retainer.

Both — in the best possible way. Every service is human-designed and AI-accelerated. AI handles research, drafting, scheduling, reporting, and optimization. Humans handle strategy, creative direction, quality review, and client relationships.

You get the speed and scale of AI with the judgment and accountability of experienced marketers.

Yes. We are fully bilingual (English / Spanish), operate across time zones, and have deep experience with both markets — including US ad platforms, Chilean consumer behavior, Mercado Pago integration, and local SEO in both countries.

Our team is distributed remotely across the Americas, so there is no latency in communication.

English and Spanish, natively. All deliverables — websites, ad copy, SEO articles, social posts, reports — can be produced in either language or both simultaneously. For bilingual markets (US Hispanic, Chilean), we build content strategies that speak to both audiences authentically.

We are remote-first by design. Our team collaborates across the US and Latin America. This lets us operate leaner, serve clients in any timezone, and pass those savings on to you through lower pricing. All client communication happens via your dedicated dashboard, Slack, email, and scheduled video calls.

Every plan has two components: a one-time setup fee and a monthly retainer. The setup fee covers onboarding, configuration, and initial asset creation. The monthly retainer covers all ongoing work — content, optimization, reporting, and support.

Services are a la carte — pick exactly what you need. Bundles save 10–25% vs. individual prices. See full pricing →

The setup fee reflects the real cost of doing it right the first time: technical audits, account configuration, strategy development, brand asset creation, CRM onboarding, and training. Agencies that don't charge setup fees spread those costs across 6–12 months of retainer — we prefer to be transparent.

Setup fees are typically earned back within the first 1–2 months of results.

Yes, and it is the most popular way to engage us. Bundles save 10–25% versus ordering services individually. Common stacks:

• Growth Stack: Website + CRM + SEO
• Lead Machine: Ads + AI Chat Agent + CRM
• Full CMO: CMO Growth + any two services

Talk to us and we will build a custom bundle for your goals.

All plans are month-to-month with a 30-day cancellation notice. No annual contracts, no lock-ins. We earn your business every single month by delivering results. That said, most of our clients stay 12+ months because the compounding value keeps growing.

Yes — 30 days written notice (email to hello@netwebmedia.com is sufficient). No penalties, no surprise charges. We will wind down cleanly, hand over all your assets, and provide a transition document so nothing falls through the cracks.

We accept credit/debit cards (Visa, Mastercard, Amex), ACH bank transfers (US), PayPal, and Mercado Pago (Chile). All billing is handled through our secure CRM portal. Invoices are issued automatically on your billing date.

Yes. Clients who prepay 6 months receive 5% off; 12 months receive 10% off. Annual plans also lock in your current pricing — monthly rates increase as our service costs rise. Contact us to set up an annual billing arrangement.

None. What you see on the Pricing page is what you pay. The only additions are:

• Ad spend — paid directly to Google/Meta/TikTok (not through us)
• Third-party tools — if you choose to keep existing subscriptions outside our stack
• Out-of-scope requests — discussed and agreed in writing before any charge

All prices on our site are in US dollars. Chilean clients can choose to be invoiced in CLP at the prevailing mid-market exchange rate on the billing date, with payments accepted via Mercado Pago or local bank transfer. Invoices are issued with IVA (VAT) where applicable.

Monthly retainers are non-refundable because work is performed continuously throughout the month. Setup fees are 100% refundable within the first 14 days if we have not yet begun execution. After execution begins, setup fees are non-refundable because staff time and deliverables have already been committed.

If you are ever dissatisfied, talk to us first — in practice we almost always find a way to make things right before a refund is on the table.

We notify you before any overage occurs and recommend either upgrading to the next tier or purchasing a one-time add-on for that month. You are never auto-charged for overages without your explicit approval. Our systems track limits in real time so there are no surprises on your bill.

Three steps:

• 1. Free Audit — Request your free site and marketing audit. We analyze your current setup and send a written 90-day growth roadmap to your inbox within 48 hours. No call required.
• 2. Choose a Plan — Review the audit, pick the right plan at pricing.html, and sign up directly. Enterprise scope? Email hello@netwebmedia.com.
• 3. Onboarding — You sign, pay the setup fee, and our team begins immediately. Most services go live within 3–7 business days.

Our free audit is a real technical and strategic analysis of your business — not a generic checklist. We look at your website performance, SEO health, ad account (if you share access), social presence, and competitive landscape. The output is a prioritized 90-day growth plan with specific recommendations and estimated ROI.

No strings attached. Most audits take 24–48 hours to complete.

Typically 3–7 business days for most services. AI chat agents and CRM setups: 3–5 days. Website builds: 7–14 days depending on scope. SEO content: first batch delivered within 7 days. We run onboarding in parallel across services so everything ramps up together.

We keep it minimal:

• Brand assets (logo, colors — we can create these if you do not have them)
• Access to your domain registrar (DNS changes only — we never need registrar login)
• Google Search Console / Analytics access (we set this up if needed)
• A brief written intake form covering your goals, tone of voice, and target audience — all async, no call required

We do the heavy lifting. You provide direction, we handle execution.

Absolutely — this is the most common path. Many clients start with the CRM or Website to build the foundation, then layer in SEO, ads, and video as the business grows. There is no penalty for adding services, and you will get bundle pricing when you reach qualifying combinations.

Yes. We sign mutual NDAs before any discovery conversation where you share confidential strategy or financial information. Email hello@netwebmedia.com with "NDA request" in the subject and we will send our standard template within 24 hours. We can also sign your NDA if you have a preferred format.

Our core stack is built on Anthropic's Claude (AI Fractional CMO agent), GPT-4 for certain content workflows, Gemini for AEO and search optimization, Heygen + Higgsfield for AI video avatars, and Seedance for motion content. We combine these with proprietary automation pipelines built on n8n and Make.

We select the best model for each task rather than being locked into one platform.

We build a knowledge base from your website, FAQs, product/service documents, pricing, and any materials you provide. The agent is then tuned via prompt engineering and tested with real customer scenarios before going live. We also set up escalation paths so the agent hands off complex cases to your human team seamlessly.

AEO is the practice of structuring your content so AI engines cite your brand when answering user questions — in ChatGPT, Perplexity, Google SGE, Gemini, and similar tools. As consumers increasingly ask AI instead of searching Google, being cited in those answers is the new front page ranking.

Our SEO Pro and SEO Max plans include dedicated AEO content and schema markup.

AI replaces repetitive tasks, not people. Our model is: AI handles research, drafting, scheduling, monitoring, and reporting — humans handle strategy, creative judgment, relationship management, and anything requiring deep context. If you have an in-house team, AI makes them dramatically more productive. If you do not, we become your team.

Yes. Our AI chat agents integrate with calendar tools (Google Calendar, Calendly) for automatic booking, and with your CRM to log contacts, tag lead quality, and trigger follow-up sequences. The agent qualifies leads 24/7 — including nights, weekends, and holidays — so your sales team only deals with warm prospects.

No. We use enterprise API tiers (Anthropic Claude, OpenAI, Google) that contractually exclude customer data from model training. Your prompts, documents, and conversations are not used to improve the foundational models — they are used only to generate the immediate response and are retained per our data retention policy (30 days for safety review, then deleted).

Every AI-generated asset goes through human review before delivery:

• Content is fact-checked against your knowledge base
• Brand voice is validated by a senior editor
• Campaigns are approved by a strategist before launch
• All claims referencing statistics or external facts are sourced

AI is never autopilot. It is a productivity multiplier behind a human quality gate.

The NWM CRM is our proprietary customer relationship management platform built for marketing-first businesses. It includes unlimited contacts, email campaigns, workflow automations, AI content writer, landing pages, calendars, pipeline management, and multi-user access. It replaces GoHighLevel and HubSpot Starter at a fraction of the cost.

Feature-for-feature comparable at the platform level — pipelines, automations, email/SMS, funnels, calendars, memberships, and white-labeling are all included. Key differences:

• Price: NWM CRM starts at $67/mo vs. GHL's $97+ (and rising)
• Support: You get a real account manager, not just a chat queue
• Integration: Plugs natively into all other NWM services with no extra configuration

Yes. We handle full data migrations from HubSpot, Salesforce, GoHighLevel, Mailchimp, ActiveCampaign, Zoho, and most other CRMs via CSV import and API connectors. Migration is included in the CRM setup fee. We validate data integrity and map your existing fields before going live.

Yes — the CRM Agency plan ($347/mo) includes white-labeling under your domain and logo, unlimited sub-accounts, and the ability to resell to your own clients at your own margin. It is ideal for marketing agencies, consultants, and service businesses that want to offer CRM as part of their stack.

Yes. iOS and Android apps are included on all CRM plans. You can view pipelines, call and SMS contacts directly, respond to conversations, and get push notifications for new leads. The mobile app supports offline contact viewing and syncs automatically when you reconnect.

Yes. All CRM plans include one-click CSV export of contacts, conversations, tasks, and campaign data. API access is available on Pro and Agency tiers for real-time data sync with your warehouse, BI tool, or custom systems. You own your data — no gatekeeping, ever.

Email campaigns are included on all plans (transactional + marketing, with proper DKIM/SPF/DMARC auth). SMS requires a dedicated phone number ($2–5/mo per number) and pay-as-you-go messaging credits (~$0.008 per SMS in the US). Both are managed inside the CRM dashboard with unified conversation threads.

Native integrations: Stripe, Shopify, WooCommerce, Calendly, Google Workspace, Zapier, Make, Twilio, Mercado Pago, QuickBooks. API & webhook support for any custom integration. Plugins for WordPress and Webflow. If you have a specific tool in mind, ask us — we have probably already built the connector.

It depends on the service:

• Paid Ads & AI Chat Agents: Leads within 7–14 days of going live
• CRM & Automation: Impact within the first billing cycle
• Website: Conversion improvements in 30 days; full SEO impact in 60–90 days
• SEO & Content: Organic traffic growth in 60–90 days; compounding through month 6+
• Fractional CMO: Strategic clarity and roadmap within the first 2 weeks

We do not promise specific revenue figures — no ethical agency does, because results depend on your market, offer, and many external factors. What we do guarantee:

• Every deliverable ships on schedule
• Weekly transparent reporting on all KPIs
• If a channel underperforms, we reallocate effort to what is working
• You will always know exactly what we are doing and why

We track metrics that matter to revenue, not vanity numbers:

• Ads: ROAS, CPA, conversion rate, qualified leads
• SEO: Organic sessions, keyword rankings, clicks, impressions
• CRM: Pipeline value, email open rates, automation conversion rates
• Social/Video: Reach, engagement rate, follower growth, click-throughs
• CMO: Monthly scorecard tied to your 90-day growth plan

You get a live dashboard and a weekly summary email — no request needed.

Our pricing is designed so that even one extra client per month covers the retainer for most plans. At the CMO Growth level ($999/mo), you would need roughly 1–2 additional customers depending on your average order value. Most clients report 3–8x ROI by month 3, and 10x+ by month 6 as compounding effects build.

We run a formal performance review at month 3 for every client. If KPIs are not tracking toward targets, we diagnose the bottleneck together:

• Offer: is the value proposition resonating?
• Audience: are we targeting the right segments?
• Creative: do we need new hooks, angles, or formats?
• Channel mix: should we shift budget between channels?

Then we adjust the roadmap. You keep all work produced to date regardless of outcome.

Yes. Request a free audit at /contact.html and we include anonymized case studies from your industry in the written report — full metrics: traffic growth, lead volume, ROAS, and timeline to results. Public case studies with named brands are available under NDA upon request.

Organic search is a compounding investment. Expect initial ranking movement in 30–60 days for lower-competition keywords, measurable traffic growth by month 3, and significant authority and lead flow by months 6–12. The more consistent the content, the faster the compounding. We recommend SEO as a 6-month minimum for best ROI.

Every article includes:

• Keyword research + competitor gap analysis per topic
• AI-drafted long-form content (1,500+ words) with human editing and fact-checking
• On-page optimization (title, meta, headings, internal linking)
• AEO schema markup (FAQ, HowTo, Article structured data)
• Featured image + alt text
• CMS upload — we publish directly to your site

Yes — all content plans include Spanish-language content on request at no extra cost. We also build bilingual content strategies for brands targeting both English and Spanish speakers simultaneously, including proper hreflang implementation for international SEO.

SEO Pro and SEO Max plans include active outreach for 3–5 quality backlinks per month. We focus on editorial links from relevant domains (DR 30+) — no PBNs, no link farms, no schemes that could trigger Google penalties. Quality over quantity, always.

Yes. Local SEO includes:

• Google Business Profile optimization and weekly posts
• Local citations on 50+ directories (Yelp, Bing Places, Apple Maps, etc.)
• NAP consistency (Name, Address, Phone) across the web
• Local link building from chambers of commerce and community sites
• Location-specific landing pages optimized for "service + city" queries

We optimize for US metro markets and Chilean cities (Santiago, Viña del Mar, Concepción, etc.).

No. Google's spam policy explicitly allows AI-generated content that is helpful, original, and demonstrates E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness). Google's own words: "appropriate use of AI or automation is not against our guidelines."

Our editorial process ensures every article meets those standards: human review, fact-checking, original angles, unique data/examples, and schema markup. Sites using our SEO service routinely rank in the top 3 for competitive keywords.

We manage campaigns on Google Search, Google Display, Meta (Facebook + Instagram), TikTok, LinkedIn, and YouTube. Starter plans cover one platform; Pro covers two; Max covers all platforms simultaneously with a dedicated ads strategist and unlimited spend managed.

No. We charge a flat monthly management fee, not a percentage of spend. This means our incentive is your performance — not spending more of your budget. Ad spend is paid directly to the platforms (Google, Meta, etc.) so you always have full transparency and control.

We recommend a minimum ad spend of $500–$1,000/mo for meaningful data and results on a single platform. For multi-platform campaigns (Ads Pro, Max), $2,000–$5,000/mo ad spend generates enough volume to optimize effectively. We will tell you honestly if your budget is not sufficient to generate ROI before we start.

Yes. Ads Max includes full creative production — static images, motion graphics, and short-form video for ads. Ads Starter and Pro include copywriting and basic image creative. For video-heavy creative needs, pairing with our Video Factory plan gives you the highest-performance creative at scale.

In most cases, yes. We work directly with Google and Meta partner reps to submit appeals and restore disabled accounts. Recovery typically takes 7–21 days depending on the violation type. We also help remediate the underlying issues — policy compliance, landing page problems, business verification — so suspensions do not recur. There is a one-time recovery fee if you are not on an active Ads plan.

Our AI Video pipeline uses Heygen AI avatars + Higgsfield motion + Seedance I2V technology to produce professional short-form video without expensive filming. Scripts are written by our content team, visuals are AI-generated and composited, and final edits are reviewed by a human producer before delivery.

No — our AI avatar pipeline produces realistic, branded video without requiring you or your team on screen. If you want to appear in video content, we support that too (you record short clips and we produce around them). Many clients prefer the fully AI-produced route for speed and consistency.

Video content is optimized and cross-posted to Instagram Reels, TikTok, YouTube Shorts, LinkedIn, and Facebook. Social media management plans cover your chosen platforms with a dedicated content calendar, engagement management (DMs/comments), and monthly analytics reports.

Social Starter: 12 posts/mo on 2 platforms. Social Pro: 20 posts/mo + community management on 4 platforms. Social Max: 30 posts/mo + influencer outreach on all platforms. Video Factory delivers 8–20 Reels/TikToks per month depending on your tier.

Yes. You receive a monthly content calendar for review 3–5 business days before posts go live. Inline comments, revisions, and swap-outs are supported directly in the client dashboard. Auto-approval is available for clients who prefer full delegation — typical for established trust relationships after the first 1–2 months.

A Fractional CMO is a senior Chief Marketing Officer who works part-time with your company rather than being hired full-time. You get C-level marketing leadership — strategy, brand positioning, channel planning, team oversight, board reporting — without the $150K–$250K annual salary of a full-time exec.

Our AI Fractional CMO pairs a Claude-powered AI strategy agent (available 24/7) with a human senior strategist for regular calls and high-stakes decisions. You get:

• Instant answers to any marketing strategy question at any time
• Human judgment for nuanced decisions and relationship management
• Full strategy documentation, playbooks, and quarterly plans
• Starting at $249/mo — vs. $5K–$15K/mo for a traditional fractional CMO

CMO Growth ($999/mo + $999 setup) includes:

• 24/7 AI CMO agent (Claude-powered) for strategy questions
• Bi-weekly 45-minute calls with a senior human strategist
• 90-day marketing plan refreshed quarterly
• Monthly board-ready performance report
• Channel mix recommendations and budget allocation guidance
• Competitor monitoring and market intelligence alerts
• Everything included in the Starter plan

CMO Scale ($1,999/mo) is designed for companies with $3M+ in revenue that need embedded marketing leadership — weekly executive calls, attendance at leadership meetings (virtual), real-time Slack access, board-ready monthly reports, and a dedicated strategist who acts as a true team member. Contact us to discuss scope before signing up.

Yes, with your explicit permission. The AI CMO agent can connect to:

• Slack — respond in channels, summarize discussions, flag action items
• Google Drive & Notion — ingest playbooks, past campaigns, strategy docs
• Your CRM — see pipeline, conversion data, customer segments
• Analytics — pull real-time performance data for reports

All data access is logged and auditable. You control permissions per data source and can revoke access at any time.

Yes. During onboarding, we feed the AI CMO agent your industry context, competitor landscape, target personas, historical campaigns, and strategic goals. Its output is grounded in your specific market rather than generic marketing advice. For regulated industries (healthcare, finance, legal), we also load compliance guardrails so the agent stays within approved messaging boundaries.

You get a dedicated Slack channel shared with your account team, a live client dashboard with all deliverables and reports, and a scheduled call cadence based on your plan. For quick questions, email response time is under 4 business hours. For urgent issues, our Slack channel is monitored Monday–Friday 9am–7pm EST.

Yes — every client has a dedicated Account Manager who is your single point of contact. They coordinate across our internal teams (content, design, ads, tech), attend all calls, and are responsible for your overall results. You will never get a different person every time you reach out.

Weekdays (Mon–Fri): 9am–7pm EST / 9am–7pm CLT. Weekends: Monitoring only for critical issues (website down, ad account suspended, etc.). The AI CMO agent is available 24/7 for strategy questions on CMO plans. Emergency SLA is 2 hours for Scale plan clients.

Yes — within the scope of your plan. Minor changes (copy tweaks, image swaps, targeting adjustments) are handled as part of regular service. Larger requests that go outside plan scope are quoted separately before work begins. We never bill you for something you did not approve.

For critical emergencies — site down, ad account suspended, data breach, spam campaign from compromised email — our on-call engineer is reachable via the Slack emergency channel 24/7. Scale plan clients have a 2-hour emergency SLA. All non-critical issues (questions, minor requests, feature asks) are triaged the next business morning.

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Our CRM infrastructure runs on enterprise-grade servers with daily backups, access controls, and audit logging. We follow industry best practices and can provide our full security documentation on request.

Never for commercial purposes. We share data only with the tools required to deliver your services (Google, Meta, email providers, etc.) and only the minimum necessary. We never sell your data, share it with other clients, or use it for any purpose beyond delivering your campaign. See our Privacy Policy for full details.

You do — 100%. All websites, copy, creative, reports, strategy documents, and data we produce for you are yours from the moment they are delivered. If you ever leave, you take everything — code, content, contacts, campaign assets. We retain no rights to your work.

Yes. Our systems and processes comply with GDPR (EU), CCPA (California), and Chile's Ley 19.628 (data protection law). We include cookie consent banners, provide data processing agreements (DPAs) on request, and can help you configure proper consent flows across your entire marketing stack.

Our standard CRM platform is not HIPAA-compliant by default — we do not recommend storing Protected Health Information (PHI) in it. For healthcare clients requiring HIPAA, we offer a dedicated BAA-covered infrastructure (separate tier, priced on request) that includes: signed Business Associate Agreement, PHI encryption, access logging, and compliant data retention policies. Contact us if you need a HIPAA-ready setup.

Primary data centers are in the United States (AWS us-east-1 and us-west-2) with encrypted daily backups. Chilean and EU clients can request regional data residency on Pro and Scale plans — we provision infrastructure in Brazil (São Paulo) or Frankfurt at your preference. Full data flow diagrams are available on request.

Yes. Within 30 days of cancellation, we fully export your data to you and permanently delete all records from our systems upon written request. For individual data subjects (your customers), GDPR, CCPA, and Ley 19.628 data-subject rights are honored within the legal timeframes (30 days GDPR, 45 days CCPA). Email privacy@netwebmedia.com to initiate a deletion request.

Our deepest experience is in:

• Real Estate — lead gen, IDX integration, neighborhood landing pages, agent branding
• Healthcare & Wellness — patient acquisition, local SEO, HIPAA-aware workflows
• E-commerce — Shopify, abandoned cart recovery, ROAS optimization, email/SMS automation
• Professional Services — law firms, accounting, consulting, B2B lead gen
• SaaS — content-led growth, free-trial optimization, retention email
• Restaurants & Hospitality — Google Business optimization, social, booking funnels
• Local Service Businesses — home services, auto, beauty, fitness

If your industry is not listed, ask — we have likely worked with something adjacent.

Yes. For multi-location brands we build:

• Location-specific landing pages (scalable, schema-marked)
• Separate Google Business Profiles per location
• Geo-targeted ad campaigns with location-aware bidding
• Unified dashboard to compare performance across locations

We have scaled this approach from 5 to 500+ locations for franchise and chain brands.

Traditional agencies bill 10–15x our rate because they pay junior staff $60K+/year to do tasks AI now does better. We use AI to compress the work, keep senior humans on strategy and QA, and pass the savings on.

Result: enterprise-grade execution at SMB prices. A typical full-stack agency retainer is $10K–$20K/mo. Ours delivers more at $999–$1,999/mo.

A single mid-level marketer costs $80K–$120K/year plus benefits (roughly $10K/mo fully loaded) and only brings one skill set. A senior marketer costs $150K–$250K.

For less than half that, NetWebMedia gives you a senior strategist, content writer, SEO specialist, paid ads expert, designer, and video producer — all integrated, no hiring risk, no onboarding time. Most importantly, you get an AI layer that never sleeps.

Yes. Many clients keep a trusted freelancer (videographer, developer, photographer) and layer NetWebMedia on top for the broader stack. We coordinate directly with your existing partners, share access to dashboards and tools, and avoid duplicating work.

If you already have an agency for one channel (e.g. PR) and want us for another (e.g. paid ads + CRM), that works too. We are happy to play nicely.

Yes. We have native plugins for:

• WordPress — chat agent embed, form capture, analytics, CMS sync
• Shopify — abandoned cart recovery, product reviews, email automation, ROAS tracking
• WooCommerce, Webflow, Wix, Squarespace — fully supported

We install and configure the plugins as part of onboarding.

Yes. Via Zapier, Make, n8n, or direct API, we connect the CRM to virtually any tool — ERPs (NetSuite, SAP), scheduling tools, payment processors, industry-specific software (DMS for dealerships, PMS for hotels, EHR for clinics, etc.). Custom integration scoping is free; development fees vary by complexity.

Every client gets a live dashboard showing:

• Real-time ad performance (spend, clicks, conversions, ROAS)
• Organic search rankings and traffic
• CRM pipeline value and conversion rates
• Social media reach, engagement, and follower growth
• Weekly summary emails with key changes and next actions

Power users get raw BigQuery exports on the Scale tier.

A white-label reseller program that lets agencies, consultants, and fractional CMOs resell our AI CRM, CMS, Email, Video Factory, and Fractional CMO products under their own brand. You get full platform access under your domain and logo; your clients never see NetWebMedia. Starting at $249/mo. See the full Partner Program →

All five core products:

• CRM (from $347/mo) — unlimited sub-accounts
• CMS (from $499/mo) — unlimited client sites
• Email Marketing (from $249/mo) — dedicated sending domains
• Video Factory (from $597/mo) — AI video production
• AI Fractional CMO (from $399/mo) — branded strategy agent
• Full-Stack Bundle (from $1,499/mo) — all products, most popular

Typical reseller margins are 50–70%. Example: buy the Full-Stack Bundle at $1,499/mo, resell to 10 clients at $2,997/mo = $28,471/mo gross margin. Use the margin calculator to model your own pricing. Many of our partners reach 80%+ margins by bundling additional services (ad management, strategy, content) on top of the platform.

90-day minimum on any white-label tier, then month-to-month with 30 days written notice. This gives you runway to land your first clients. Annual prepay saves 10%. No per-client minimums — you pay only your platform fee whether you have 1 client or 100.

3–7 days from signed agreement to live instance. Includes: white-label domain setup, logo and branding customization, sub-account provisioning flow, partner Slack channel, sales enablement pack (decks, scripts, ROI calculators), and a 45-minute onboarding call. Many partners close their first client within 14 days of going live.

You do. You bill your clients directly on your invoice, at your price, using whatever payment processor you prefer (Stripe, Square, QuickBooks, Mercado Pago, etc.). We invoice you monthly for the white-label platform. Your clients are entirely your relationship — we stay invisible unless you explicitly bring us in for escalations.

Every partner gets: private Slack channel with product + engineering, partner enablement pack (sales decks, pitch scripts, ROI calculators, co-branded case study templates), and priority technical support. Full-Stack partners also get a dedicated partner success manager and quarterly async strategy reports.

Yes. Domain, logo, color palette, email sender addresses, and preference center are customizable per client. Custom pipelines, automations, and content templates can be pre-configured as your agency defaults. Deeper customizations (custom features, integrations) are available via our API or as scoped professional services.

For partners managing 50+ clients, we offer custom revenue-share structures with lower platform costs in exchange for minimum commitments. This is case-by-case — contact us with your projected volume and we'll design terms around your model.

Both. NWM CRM includes basic email campaigns (templates, broadcast, tracking). For advanced features — AI-written campaigns, behavioral automations, predictive segmentation, SMS/WhatsApp, deliverability management, A/B testing — you'll want NWM Email, available standalone (from $99/mo) or bundled with CRM at a discount.

By list size, not email volume. Starter $99/mo (up to 2,500 contacts), Growth $249/mo (up to 25,000 contacts), Scale $599/mo (unlimited). Unlimited sends on all plans. Setup fees are one-time and cover domain authentication, list import, and brand kit setup.

Comparable feature depth, substantially cheaper at the same contact tier. Klaviyo starts around $60/mo at 2,500 contacts but SMS, predictive segmentation, and advanced features each add $150+/mo. NWM Email includes all of that plus WhatsApp, white-label for agencies, AI-written campaigns, and native CRM integration — for $99/mo starter, $249/mo growth.

Welcome series, abandoned cart, post-purchase, winback, re-engagement, birthday, upsell, cross-sell, onboarding drips. Triggered on any event in your CRM, website, Shopify, or Stripe. Visual flow builder, no code needed. AI can draft the entire sequence from a one-sentence brief.

DKIM, SPF, and DMARC are configured during onboarding (you add a few DNS records, we handle the rest). Gmail/Yahoo 2024 bulk sender rules are enforced by default. We monitor sender reputation 24/7, alert on bounce spikes, and provide dedicated IPs on Growth + Scale plans. Aggregate inbox placement across all sending domains is 99.3%.

Yes, on all plans. Test subject lines, preview text, send times, content variants, and CTAs. Our AI can auto-declare winners based on statistical significance — no manual review needed. Growth + Scale plans include multivariate testing and AI-driven send-time optimization per contact.

Yes. Growth + Scale plans include native SMS + WhatsApp channels. Same segments, same automations, same analytics — unified across email, SMS, and WhatsApp. Contacts can set channel preferences in the branded preference center. SMS requires a dedicated phone number ($2–5/mo) and messaging credits (~$0.008 per US SMS).

Yes. We migrate contacts, segments, templates, automations, and historical event data from any major email platform. Starter plan: self-serve CSV import. Growth plan: white-glove migration included in setup. Scale plan: full migration handled by our team with zero downtime for your sends.

Yes. White-label is available from $249/mo through our Partner Program. Your clients see your brand, your domain, your support emails. You manage their email campaigns from a unified dashboard and bill them on your invoice at your own margin.